Privacy Statement

Your privacy is important to us.
We are committed to respecting
your privacy and protecting your
personal data.

This Privacy Statement provides you with information about the processing of your personal data and your data protection rights.

Please take a moment to read our Privacy Statement. If you have any questions, please call us at +31 412 694 694 or submit a request via the "Contact Us" form on our website.

Who collects your data?

This Privacy Statement describes the policies of the PVG Group and its subsidiaries and affiliates ("PVG"). This policy covers the collection, use, disclosure and protection of personal information when you interact with PVG.
We may change the terms of this Privacy Statement, so we encourage you to review this page from time to time.

Why we collect your data

We will only use your personal information based on one of the following legal bases:

  • To conclude and execute our agreement with you. For example, to register your product, solve problems or answer your questions.
  • For our legitimate business interests. This includes marketing purposes, for example mailings to inform you about our products and services. We also store your preferences for future interaction and communication.
  • When we have your consent. In this case, we will always inform you about this and you can withdraw your consent at any time.

Information we collect and how we collect it

We require personal information when you register on our website or contact us in any other way, for example by email, telephone or post. We use your data to support you with services such as product repairs or product returns, or to reward you with product discounts when you participate in our savings program. We also collect information when you participate in contests and surveys, when you respond to feedback requests, and when you post messages on public areas of this website (for example, blogs, moderated discussions, and message boards).

The personal data we process includes, for example:

  • Name
  • Sex
  • Mailing address
  • Telephone
  • Fax machine
  • E-mail address
  • Company name
  • Company address
  • Credit card and related information when you request a product or service for which you will be charged

We may also use your information to better understand our users and to improve our products, services and website. We use technical and functional cookies for this. Technical cookies are necessary for the proper functioning of our website, such as language preference. Functional cookies remember your preferences. This makes it possible, among other things, to remain logged in during a browser session. Please note that we only use these cookies to ensure a user-friendly visit and proper functioning of the website.

We also use marketing cookies. These are used to market our products and services when you search or visit other websites, by showing an advertisement for specific PVG products.

We refer to our cookie statement for more information about cookies, tracking and Google Analytics. In our cookie statement we also recommend various websites that inform you about how you can enable, disable or delete cookies.

Sharing your personal information with third parties

We may engage service providers, business partners or other third parties to provide product support services. These third parties may have access to your personal information as necessary to provide such services. All third parties are required to take appropriate security measures to protect your data in accordance with our policies. Your personal data is always processed adequately and in accordance with local rules and legislation.

How long we keep your data

We may only retain your personal information for as long as we reasonably need it for the purposes described in this Privacy Notice. After this period, we adhere to the retention period that applies by law.

Your rights

You have the right to access your personal data and to ask us to rectify, erase and restrict its use. You also have the right to object to the use of your personal data, to request transfer of personal data you have made available to us and to withdraw your consent to the use of your data.

If you would like to exercise your rights or would like to know more about what rights you have, please call us on +31 412 694 694 or submit a request via the "Contact" form on our website.

Our newsletters and promotional offers always have a link that allows you to unsubscribe from receiving future issues..


We use reasonable safeguards to protect your personal information that we collect. We do our utmost to protect your personal information from loss, misuse or unauthorized access. We implement an internal framework of security technologies and organizational procedures in all our activities to help protect your personal data.


This website contains content, services, advertising and other materials that link to websites operated by third parties. We have no control over these other sites and this Privacy Statement does not apply to them. We recommend that you consult the privacy policies, if any, of those websites.